Privacy Policy

This Privacy Policy describes how Montana Decor ("we," "us," or "our") collects, uses, and shares information about you when you visit or make a purchase from montanadecor.com, shop with us in store, or otherwise interact with us. Please read this policy carefully. By using our website or services, you agree to the practices described here.


1. Information We Collect

We collect information in several ways:

Information you provide directly:

  • Name, email address, phone number, and shipping/billing address when you place an order online or in store

  • Payment information (processed securely — we do not store full card numbers)

  • Messages or inquiries you send us via email or contact forms

  • Email address if you subscribe to our mailing list


Information collected automatically:

  • Browser type, device type, IP address, and operating system

  • Pages visited, time spent on pages, and links clicked

  • Referring website or search terms that brought you to our site

  • Cookie and tracking data from tools like Google Analytics and Meta Pixel (see Section 4)


Information from third parties:

  • Shopify may share order and payment processing information with us as our e-commerce platform provider

  • If you interact with our ads on Facebook or Instagram, Meta may share limited data about those interactions with us


2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders and send order confirmations and shipping updates

  • Communicate with you about your purchases or inquiries

  • Send marketing emails and promotions, if you have opted in

  • Improve our website, products, and customer experience

  • Analyze site traffic and measure the effectiveness of our advertising

  • Comply with legal obligations and prevent fraud


3. Sharing Your Information

We do not sell your personal information. We may share your information with trusted third parties only as necessary to operate our business:

  • Shopify — our e-commerce platform, which hosts our store and processes payments

  • Shipping carriers (such as USPS, UPS, or FedEx) — to deliver your orders

  • Email marketing platforms (such as Klaviyo or Mailchimp) — to send communications you have opted into

  • Google — for analytics and advertising services

  • Meta (Facebook/Instagram) — for advertising and retargeting services

  • Law enforcement or government agencies — when required by law or to protect our rights


All third-party service providers are required to handle your data securely and only for the purposes we specify.


4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyze traffic, and deliver relevant advertising. These may include:

  • Essential cookies — required for the store to function (cart, checkout, session)

  • Analytics cookies — Google Analytics tracks how visitors use our site so we can improve it

  • Advertising cookies — Meta Pixel allows us to measure ad performance and show relevant ads on Facebook and Instagram


You can control cookies through your browser settings. Note that disabling certain cookies may affect site functionality. You may also opt out of Google Analytics at tools.google.com/dlpage/gaoptout and opt out of Meta’s ad tracking through your Facebook/Instagram settings.


5. Email Marketing

If you subscribe to our email list, we will send you updates about new products, promotions, and store news. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly. We will not send you marketing emails without your consent.


6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to comply with legal, accounting, and reporting requirements. Order records are typically retained for up to 7 years in accordance with standard business and tax practices. You may request deletion of your data at any time (see Section 8).


7. California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • The right to know what personal information we collect, use, and share

  • The right to request deletion of your personal information

  • The right to opt out of the sale of your personal information (we do not sell personal data)

  • The right not to be discriminated against for exercising your privacy rights


To exercise any of these rights, please contact us at Mahri@montanadecor.com. We will respond to verified requests within 45 days.


8. Your Rights & Data Requests

Regardless of where you are located, you may contact us to:

  • Access the personal information we hold about you

  • Correct inaccurate or incomplete information

  • Request deletion of your personal information

  • Opt out of marketing communications


To submit a request, email us at Mahri@montanadecor.com with the subject line "Privacy Request." We will respond within a reasonable timeframe, typically within 10–30 business days.


9. Children’s Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.


10. Security

We take reasonable precautions to protect your personal information from loss, theft, and unauthorized access. Our store is hosted on Shopify, which maintains industry-standard security measures including SSL encryption on all pages. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.


11. Third-Party Links

Our website may contain links to third-party websites, including our social media profiles. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.


12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.


13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Montana Decor

Missoula, Montana

montanadecor.com

Mahri@montanadecor.com